Snom D385 / D385N

Desk phone

Key features

  • High-resolution 4.3 inch TFT display
  • 48 freely programmable function keys / BLF keys (12 physical) in the second display
  • USB port
  • Integrated Bluetooth (NOT D385N)
  • Headset connectable

The perfect blend of elegance and modern technology

The Snom D385 fits seamlessly into any office environment with its versatile features and timeless design. In addition to the high-resolution, tiltable colour display, the Snom D385 has an additional second display, which makes the tedious labelling of the function keys a thing of the past.

On the large 4.3" TFT colour display, the phone offers easy access to all important information such as call lists, address books and functions. All keys on the second display have multicoloured LEDs so that nothing is overlooked in the hectic office routine. A total of 48 entries are available to the user on four switchable pages. Each key can be individually assigned BLF, speed dialling, call forwarding or other functions via the telephone system or directly on the telephone.

The proven HD audio quality of Snom is made possible by the integrated "Digital Signal Processor" (DSP), which encodes and decodes the audio signals in real time. This gives every conversation partner the feeling that they are sitting directly opposite each other.

In addition, the phone has an integrated Gigabit Ethernet switch with "Power over Ethernet" (PoE) functionality*, integrated Bluetooth (except for the D385N model) and a USB port for easy pairing of accessories such as the Snom D3 or USB headsets. With the Snom A230 DECT dongle and the Snom C52-SP the Snom D385 can easily be extended to a flexible conference solution.

*The network input (labelled NET) can be connected via PoE. Receive power for the phone via the connected network cable.


Tiltable display

For easy adjustment to changing light conditions or to different sized users, the D385 can be tilted in 6 click-stop positions.

High-resolution 4.3" TFT colour display

The flagship of the D3 series comes with an extra-large high-resolution 4.3" TFT colour display.

Second display

The Snom D385 / D385N comes with a second display (b/w) which is used to label the speed dial / BLF LED keys itself and digitally.

Overview of Series

Technical features



This device has Bluetooth headset support.


Expansion module connectable

To have additional speed dial or BLF keys available on your desk phone, this device can be supplemented with expansion modules.


Gigabit Ethernet

This device has a Gigabit network input and an output (switch) for connecting a computer.


HD audio

This device supports with its hardware and the supported codecs, the highest audio quality.


Headset connectable

This device has a port and possible software support that allows a headset to be connected.


IPv6 & IPv4

This device supports both Internet Protocol version 4 (IPv4) and IPv6.



This desk phone can be upgraded to an OpenVPN client with an additional firmware upgrade to connect it to an OpenVPN server.


Power over Ethernet (PoE)

This device can receive its power from a connected network cable, provided that the network switch used supports this and has enough power to supply all connected devices.


Plug & Play

This device comes with Plug & Play. This means you can use accessories connected via USB without rebooting the phone.


Self-labeling keys in additional display

Unlike in the past, where the freely programmable function keys were labeled by means of paper, this device has labeling in a display.


Security (TLS & SRTP)

This device supports all common security protocols, such as TLS, SIPS, SRTP, etc.


Telephone directory

This device has an integrated phone book.


USB port

This device has at least one USB port.


Compatible Headsets




Snom's cordless headsets use DECT wireless technology, which allows you to work comfortably and with both hands free in and around the workplace.

Practical example

"How can I connect my phone via OpenVPN..."



However, in order to connect two company locations or employees in the home office as if they were on site, a VPN tunnel is a very good and uncomplicated solution. Snom has been using the extremely popular, secure and free open source solution, Open-VPN, for years. We have prepared a detailed
article for you on our Service Hub, which explains how you can install such an Open-VPN solution.


"How can I turn my phone into a conference device?"

Snom offers with the Snom A230 - DECT Dongle combined with the Snom C52-SP an inexpensive and flexible way to upgrade any Snom desk phone with at least one USB port to a smart conference solution.


Help with questions about products, availability and prices


Contact person

Snom HQ Berlin

+49 30 39833-0

Where can you find a Snom partner near you?

You want to buy our products and need advice? Then you have come to the right place.


Which distributor offers the products?

Snom is available all over the world. If you are looking for a wholesaler, you can find here all our partner distributors sorted by country.


Customise desk phones

Make it your phone

Snom desk phones can be highly customised. In addition to being able to customise the phone's user interface (UI), most models can also be physically customised.

  • UI personalisation - software customisation
    For all Snom desk phones with a colour display, screen backgrounds, title and selection bars, and menu structures can be customised in terms of content and colour. In addition, all devices can use individual ringtones.

  • Corporate branding - changing the hardware
    Some phones of the Snom D7xx series can be printed with your own logo. In addition, you can receive almost all devices with individual key labelling and also order any plastic part (housing, handset, telephone cable) in an individual colour.

Find the right telephone system (PBX).


List of our compatible PBX


If you would like to know whether your desired phone is compatible with the PBX you are using, you can view the on our PBX partner overview page in the Service Hub.



Information on choosing a PBX


Do you need information when choosing a suitable PBX for your desired telephone? We have compiled some tips for you in the guide on what you should look out for.


Technical data




Expand all add
add remove

The latest firmware for your Snom device can be found at the link below. When updating, please follow all safety instructions and take into account which firmware version is currently permitted by the PBX you are using.

You may not be able to update your Snom device manually, but only via the web interface of your PBX.


How To´s, FAQ & Co.

In the Service Hub we have created a variety of instructions and help for you.


Contact person

Headquarter Berlin

+49 30 - 39833-0
Office hours: Mo-Fr 9:00-17:00 (CET)


Inhouse Sales
Inhouse Sales

language Sales DACH

phone +49 30 39833 0



Snom Technology GmbH
Aroser Allee 66
13407 Berlin

Phone: +49 30 39833-0
Fax: +49 30 39833-111


Search for help

Are you looking for help with a problem, a manual, an answer to your question or the latest firmware for your Snom device?

We have set up the Snom Service Hub to provide you with everything you need.



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